FAQs

Cavirk specialises in handcrafted sarees, stoles and shawls that combine traditional artistry with modern elegance. Our collection features exquisite designs, including vibrant Madhubani paintings on luxurious tussar silk, as well as intricate Pattachitra art on Bangalore and Murshidabad silk, exquisite Kantha Stitch designs, elegant Aari and Soni work on Cashmere fine wool or Pure Pashmina, and also the famous Kinnaur Shawls from the upper region of the Himalayas. Cavirk will be introducing more products in the portfolio very soon.

At Cavirk, each product is a masterpiece, meticulously handcrafted to embody the rich tapestry of tradition interwoven with contemporary elegance. Our exquisite Madhubani and Pattachitra paintings, rendered on sumptuous Tussar and Mulberry silk, transform each piece into a narrative of artistry, making them not merely garments, but cherished heirlooms for your most memorable celebrations.

To preserve the intricate artistry and luxurious fabric of your saree, we advise Dry Cleaning only. Avoid direct sunlight and harsh chemicals, as these may diminish the vibrancy of the colours and the finesse of the craftsmanship. Treat your saree with the reverence it deserves, and it will remain a timeless treasure.

Each saree at Cavirk is handcrafted by skilled artisans, ensuring authenticity and quality. We provide detailed descriptions and images of each piece, allowing customers to appreciate the unique craftsmanship and cultural significance behind every saree. Also, most of the silk sarees come with the government Silk-mark.

We accept return for manufacturing defects or incorrect product shipment only. You have 7 days to return an item from the date you received it. To be eligible for a return, the saree must be unused and in the same condition as received, including the original packaging. Please retain your proof of purchase for the return process.

We have a same day shipping policy, applicable if the order is received before 3 pm IST. For standard delivery within India, the estimated delivery time is 2-3 business days. Express delivery options are available, reducing the delivery time to 1-2 business days. International shipping typically takes 7-14 business days, depending on the destination.

Yes, Cavirk offers international shipping to select countries. If your location is not available at checkout, please contact our support team for assistance.

For our esteemed international clientele, please be advised that customs duties and taxes, if applicable, will be the responsibility of the customer, in accordance with the regulations of your destination country. We recommend familiarizing yourself with these potential charges to ensure a smooth and delightful shopping experience.

In the rare event that your saree arrives with a manufacturing defect, we urge you to document the issue with a video and contact our customer service team promptly. Upon verification, we will initiate a refund within 7 working days, as we are committed to upholding the highest standards of quality and craftsmanship in every piece we offer.

Once your order is shipped, you will receive a tracking link via email or SMS, allowing you to monitor your shipment's progress until it arrives at your designated address.

Cavirk accepts various payment methods, including credit and debit cards, net banking, and cash on delivery (COD) for select locations in India. A nominal COD fee may apply.

You can reach our customer support team via email at hello@cavirk.com or by phone at +91 9147422150 or +91 33-48010498. We are here to assist you with any inquiries or concerns you may have.