At Cavirk, we’re committed to your satisfaction and support responsible shopping.
If something isn’t right, we’re here to help—with replacements as our priority.
✅ When Can I Request a Replacement?
We offer free replacements if:
- You received the wrong product or size
- The item was damaged in transit or has a quality issue
- You want to exchange for a different size (based on availability)
Please raise your replacement request within 7 days of receiving your order.
💳 Can I Get a Refund?
Refunds are only issued in these cases:
- Replacement is not possible due to out-of-stock
- Product is returned in original condition and passes quality checks
- The order was not delivered or lost in transit
⚠️ A ₹199 fee will be deducted from refunds to cover payment gateway and logistics costs.
📦 Return Conditions
To be eligible for return/replacement:
- The product must be unused, with original tags and packaging
- Must be requested within 7 days of delivery
- Custom-made or personalized items are non-returnable
🚀 How Do I Request a Return or Replacement?
- Visit Your Account → My Orders
- Click ‘Request Return/Replacement’ on the relevant order
- Our team will respond within 24–48 hours to guide the next steps
🙏 Note from Team Cavirk
At Cavirk, each of our creations is carefully handcrafted by skilled artisans using age-old techniques. Because of this process, no two pieces are exactly the same. Minor differences in weave, colour, or finish are to be expected—and celebrated—as they reflect the individuality and handmade charm of every item.
We see these variations not as flaws, but as the very essence of artisan craftsmanship. Such natural irregularities will not be considered valid reasons for a return. We encourage you to review the product details and care instructions thoroughly before making a purchase.
Some of our textiles are dyed using natural colours, which may run slightly during washing. Proper care is essential to maintain the longevity and beauty of these items—please follow the care guidelines provided with your order.
To protect the livelihoods of our artisan partners and keep our pricing fair, we only accept returns for items that are damaged or defective.
Disclaimer:
The Return and Refund Policy outlined here applies to all products sold under the Cavirk brand. However, individual products may have specific return or replacement conditions. We encourage you to refer to the respective product page for detailed information regarding the return and replacement policy applicable to that item.
📩 Need Help?
Reach us at hello@cavirk.com or WhatsApp us at +91 91474 22150
